Can I use the Welcome Reward Voucher or the Birthday Voucher upon sign-up?
No. The voucher can be redeemed during the next dining visit.
What is the validity of the membership?
The membership is valid for wholelife.
Where do I update my personal particulars?
To update or view your personal particulars, please login via member’s portal at https://wjgroups.eber.co/. Go to ‘My Account’– More– Personal Details, if to amend the birthday, please contact the outlet for assistance.
How do I check my point and other rewards?
You may login via member’s portal at https://wj-groups.eber.co/ Go to ‘Reward’ section– My Rewards: to check your membership privileges. Go to ‘User’ section: to check your points.
What should I do if I have questions regarding my membership account?
If you have any questions regarding your membership account, please contact the outlet for assistance.
Membership Types, Privileges & Rewards
What are the types of membership?
There are 3 membership types; Basic, Platinum and Partner.
Privileges
Basic & Platinum
Partner
Term and Conditions
Sign up Reward
Welcome Reward RM30 & RM50 Voucher
__
• Valid for dine-in only. • Expire 60 days from the date of issued. • Not applicable on 15 days before and during the 15 days of Chinese New Year.
Birthday Reward
Birthday Voucher with RM100 Discount Voucher x6
__
• Available once each calendar year. • Valid with minimum spending of subtotal RM500 for a la carte order/ set menu in a single bill (RM100 Discount Voucher). • Valid for dine-in only. • Voucher is valid for 60 days from the date 1st of birthday month. • Not applicable on 15 days before and during the 15 days of Chinese New Year.
Earn Point
Earn one (1) point for every RM10 spent
__
• The qualifying spend is calculated before SST and service charge (not applicable for wedding packages). • During the redemption of the voucher, the qualifying spend is calculated after deduct the amount of the voucher & before SST and service charge.
• Use the existing point to redeem the equivalent voucher to offset bills at any WJ Group restaurant. • Not applicable for event/wedding packages, promotional items, beverages, SST, or service charges.
10% Off
__
10% off à la carte food items
• Discount is not applicable for event/ wedding packages, set menus, promotional items, beverages, SST, or service charges.
How do I know the expiry of my point?
To check the expiry dates of your point, simply login via member’s portal at https://wjgroups.eber.co/ and view the details reflected under ‘Point History’ section. (or) Member will receive the email about the point expiry email on the 15th of every month (those who have any expiring coming point on the 1st day of the following month). Earned points are valid for one (1) year from the last date points were earned. The earned point not redeemed during the valid period will be forfeited and strictly no revalidation of expired.
What are the general information I should know about earning of point?
Earning of point is allowed on: (a) normal priced ala carte food, set menu, special promotions, non-alcoholic & alcoholic beverages and products (b) The point will be calculated based on the amount after deducting redemption of the voucher Earning of point is not allowed on: (a) event/wedding packages and food tasting (b) deposits (c) SST and Service Charge
Can my family and friends earn or redeem point if I am not present?
No. Member must be present in order to enjoy the membership privileges.
Additional Verification Required
Please complete the verification below to continue.
